> what are some consequences of not meeting customers needs?

what are some consequences of not meeting customers needs?

Posted at: 2015-07-28 
1. customers take business elsewhere

2. customers do not do repeat purchases

3. customers put other customers off from buying your services

4 high level of complaints and high cost of rectification

5. loss of profit

6. loss of shareholder confidence

7. drop in price of shares

8. unable to get credit

9. cash flow problems

10. Bankrupcy

11. unable to pay workers or suppliers

The customers go to competition that do meet their needs.

You can start with losing customers. Which means less income, which means less outgo. Laying off employees due to lack of profits, closing your business and going bankrupt.

Going out of business?