Call the customer service number or send them an email
It is refers to Product selling time providing all information .It is very important.
1.Company name
2.Address
3.Headquarters
4.Contact number
5.Email adrress etc...
800-318-0612 for email problems.
All others go to help.yahoo.com. Either way it is tough to get a human being.
which company you dont tell us
guess you out of luck then